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Information on this site is provided for informational purposes and is not
meant to substitute for the advice provided by your own physician or other medical
professional. You should not use the information contained herein for diagnosing
or treating a health problem or disease, or prescribing any medication. Information
about each product is taken from the labels of the
products or from the manufacturers advertising material.
CostaRicaOrganicShop.com is not responsible for any statements or claims that
various manufacturers make about their products. We cannot be held responsible
for typographical errors or product formulation changes. You should read carefully
all product packaging. If you have or suspect that you have a medical problem,
promptly contact your health care provider.
Information and statements regarding dietary supplements have not been evaluated
by the Food and Drug Administration and are not intended to diagnose, treat,
cure, or prevent
any disease.All discounts are taken from suggested retail prices.
Article n°1: Contract - Applicability
The current general conditions of sale (below named GCS) enforce in an
exclusive way upon trades between
CostaRica Organic Shop & CostaRica Coffee Works
below named "the saler"
and the author of the order
below named "the purchaser" or "customer"
on the web site http://www.costaricaorganicshop.com for sales of products
or services.
Any demand opposite to these GCS will be rejected unless the saler was
expressly informed of it by a letter of the purchaser and that the saler
had recognized applicability.
The seller can modify the present GCS. These modifications will be published
on the web site http://www.costaricaorganicshop.com.
The purchaser agree with the present GCS without any restriction nor reserve
by placing order on the site http://www.costaricaorganicshop.com. If the
user of the web site doesnt accept these GCS, he is requested not to use
the site.
The purchaser can simply, freely and constantly consult these GCS by visiting
the site and clicking on the link "Conditions of sale".
Article
2: Order and Products
Order consists in purchasing one or several products/services from the
internet site http://www.costaricaorganicshop.com, , by a customer. An
order is contracted when the purchaser select the wished products, record
the informations of delivery and billing, choose a delivery and a payment
method and pay the corresponding amount.
When the purchaser confirms his order by clicking on the button "confirm
order", he fully accepts the GCS without reserve. A summary of the delivery
will be sent to the e-mail address of the customer. This message is worth
acceptance of the order and it validates the transaction.
CostaRica Organic Shop & CostaRica Coffee Works display on its web site products to be sold. Characteristics
of them are shown. However informations could be incomplete or could not
meet the purchaser/user requirements. But this one can send a message
to sales at costaricaorganicshop.com
to require additional informations on products before proceeding to the
purchase. The purchaser is responsible for the choice and the purchase
of a product.
The seller is not responsible for damages due to a bad use or conservation
of the products.
CostaRica Organic Shop & CostaRica Coffee Works can cancel orders from a customer with whom there
would be a litigation on the payment of a former order or whom would be
risky or fraudulent.
Article 3: Availability
The saler does his best to ensure availability of the products. But they
are sold within the limit of stocks.
Any indication on a product availability (quantity available) is provided
to the customer at the time of the order. If in spite of the vigilance
of the saler, the products are out of stock after the order, the saler
will inform the purchaser by mail or e-mail as soon as possible.
Then the customer will be able to ask for the cancellation or the exchange
of his order.
Article 4: Price
The prices are indicated in US Dollars. They do not included carriage and treatment
costs. The saler can constantly modify the prices. But he must sell products
at the displayed prices during the order process.
All prices are indicated in US Dollars with a 2 decimal rounding. They are
converted for information in other currencies. It is just an indicative
rates. This rate could be different from the one enforced at the time
of the invoice.
CostaRica Organic Shop & CostaRica Coffee Works can not be responsible for mistakes in the used
conversion system, nor for any difference between the estimated total
amount of the order and the amount of the invoice. The saler can instantaneously
add all new taxes or rate increases.
Article 5: Value-added
tax (VAT) and customs
Customs duty:
The taxes of customs or taxes of importation must be paid as soon as the
products reach the country of destination. The purchaser must discharge
any additional tax. The saler does not have any control on these taxes
and cant forecast them. Custom policies strongly vary from one country
to another. CostaRica Organic Shop & CostaRica Coffee Works invites the purchaser to contact his
local custom office for further informations.
Article 6: Delivery
CostaRica Organic Shop & CostaRica Coffee Works will make its better to deliver orders within
the shortest time.
The delivery is made to the given address. The purchaser is responsible
for giving all necessary informations for the good routing of the parcel.
He is responsible from the time the ordered products have been shipped.
Delivery periods are given only as an indication and correspond to the
average times of conveyor treatment for each country. In case of cheque
payments or of transfer payment, the order treatment will start from the
payment reception. The deadlines will run from this time.
In case of articles that will be deliverable on different dates, the delivery
period is based on the longest period. But the saler can split the deliveries.
The treatment and forwarding fees are invoiced once.
All shippings comes from Costa Rica. The delivery cost
is calculated according to weight/size, destination of the parcel and options
subscribed. This cost are only valid during the order process.
If the received products are damaged during the transport, the purchaser
will have to indicate it on the delivery receipt of the conveyor, sign
it and refuse the parcel. Then, as soon as the seller receives the parcel
in his origin packing, he will return new products to the purchaser. The
purchaser must announce the delivery issue at least in the two
days after the delivery, by addressing an e-mail to http://www.costaricaorganicshop.com.
If ever the received product dont correspond to the ordered one, or if
a product is missing, the purchaser will have to indicate it on the delivery
receipt and declare it to the seller at the latest two days after
the delivery.
CostaRica Organic Shop & CostaRica Coffee Works cant be responsible for cases of absolute necessity
(strikes, floods, fire, etc (nonexhaustive list)).
If a parcel is not asked for and returned to CostaRica Organic Shop & CostaRica Coffee Works,
the customer could receive his parcel again by paying again conditioning
and carriage costs.
Article 7: Payment
Payment is immediately exigible to validate the order.
Secured credit card payment :
http://www.costaricaorganicshop.com benefit from SSL secured payment.
All informations are crypted and so transactions are 100% safe. The locked
padlock in the bottom of the page and the URL starting by "https"
make people sure of it. All provided informations (last name, first name,
address, credit card number, etc.) are encoded and do not go all over
the web clearly. Nobody is able to read them.
In addition, datas about credit cards arent recorded by CostaRica Organic Shop & CostaRica Coffee Works. The third party, 2Checkout who is a bank runs the transaction.
Theres really no risk.
CostaRica Organic Shop & CostaRica Coffee Works accept following credit cards :
Visa
Eurocard
Mastercard
Paypal
AMEX
Article 8: Guarantee and defects
Products from http://www.costaricaorganicshop.com must be preserved safe
from moisture, from high temperature or intense luminosity. The guarantee
will not work if they have not been stored under these conditions.
Purchaser can return products seven days after the delivery. He can ask
for an exchange or a refunding, but he must pay the return fees.
Returns need agreement of the seller. If the product will fill the requirements
to obtain refunding (complete, packed and in a perfect state of resale
products,), it is carried out with a voucher on a forthcoming order. The
purchaser will be responsible for carriage costs.
The returned items must be in their original package, accompanied by a
copy of the invoice and must be sent to :
CostaRica Organic Shop & CostaRica Coffee Works
1382-2050
San Pedro, San Jose.
Costa Rica.
Damaged, incomplete or dirty items wont be refund.
At the end of this thirty 7 days deadline, the products are considered
in conformity with the order and accepted by the purchaser.
Article
11: Personal data protection
The customer can receive proposals or informations about offers from the
saler or from his partners, by e-mail, by telephone or by mail. If the
purchaser does not wish it, he should writing to the saler to specify
it.
By adhering to the GCS, the purchaser has taken into account this policy
of personal data protection and authorizes the saler to collect and use
these datas.
This web site uses cookies (text files). They do not make it possible
to record personal data. Private life of the customer is respected. Cookies
are only used to better serve the net surfers, in particular when they
are customer or when they are registered to benefit from one of the services
of the site.
Article 12: Responsibilities
Presented products are conform with the Costa Rican legislation. Responsibility
of CostaRica Organic Shop & CostaRica Coffee Works could not be chargeed in the event of a nonrespect
of the country legislation where the products is delivered. It is up to
the purchaser to check possibilities of importation or use of the ordered
products.
Pictures and texts illustrating products are not contractual. Consequently,
CostaRica Organic Shop & CostaRica Coffee Works is not responsible for errors in one of these
pictures or texts.
CostaRica Organic Shop & CostaRica Coffee Works cant be responsible for the inexecution of the
contract in the event of unavailability of the product, consequent to
flood, fire, all-out or partial strike in particular with the mail and
transport services.
CostaRica Organic Shop & CostaRica Coffee Works cant be responsible for damages consequent to
trading losses, loss of profit, loss of chance or expenses.
CostaRica Organic Shop & CostaRica Coffee Works set up some hypertext links towards other sites.
It cant be responsible for contents of these sites if they would contravene
the legislation.
CostaRica Organic Shop & CostaRica Coffee Works cant be responsible for the nature of the products
or for the advices. The purchaser/the user acts under his own responsibility.
Article 13: Laws and legislations
The contract is governed by the laws of Costa Rica and the Costa Rican
courts of San Jose shall have the non-exclusive jurisdiction to resolve
any disputes arising out of or under it. The language of this contract
is English.
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